ABOUT OUR COMPANY
With the active encouragement of a number of major financial organisations seeking a centre of excellence in financial market research, Charterhouse Research was founded in 2004 by four leading financial market researchers. Since then we have won more than 200 projects worth over £4 million from an expanding list of blue-chip clients, with a repeat business rate of over 90%.
At Charterhouse we believe people are as important as process so we have assembled a team of six senior project directors who together have more than 100 years’ experience in financial markets. Our unique business model delivers real quality and insight, providing hands-on director involvement throughout every project, detailed sector knowledge and specialist qualitative and quantitative research expertise.
We are skilled at researching financial, professional and business service markets and customers including:
- Businesses of every size, from sole traders to the biggest multinationals
- Consumers, including high net worth individuals
- Intermediaries, such as IFAs, mortgage brokers and business introducers.
For new product development, we have evolved a fast-moving iterative process instantly feeding back findings and insights into the development process. This enables our clients to develop better products, faster.
And our large-scale continuous customer and IFA tracking studies enable our clients to monitor every element of service quality and take immediate management action to correct any slippage in delivery.
As an MRS Company Partner we subscribe to the MRS Quality Commitment and operate in compliance with the MRS Code to protect the interests of research respondents and clients.
Our data management, protection and security policy and our automatic encryption procedures are designed to ensure complete security of client information, including customer personal information handled in accordance with our ICO registration and compliance with FSA and other regulatory requirements.
Find out more about Charterhouse, our unique approach and how we deliver value to our clients.