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OUR SERVICES

Custom research designed and conducted to provide solutions to business challenges, based on our detailed research proposals at agreed, fixed fees.

Continuous tracking surveys among customers and intermediaries to monitor satisfaction with each aspect of service, new business processing, the continuing business relationship and specific transactions, enabling our clients to fine tune business process management and focus resources on the key drivers of satisfaction.

Multi-client research studies of key markets initiated by Charterhouse including Mortgage Intermediaries - conducted annually since 2005 and acknowledged as the key market monitor by leading mortgage lenders.

Consultancy delivering advice, interpretation or training to clients outsourcing their research, provided on a contract or project basis.

Analytics and data mining to identify patterns and relationships, helping you get maximum value from research data.

Sponsored research, identifying opportunities where research can be conducted and objective findings used for your own PR or marketing purposes.

Our services are designed to meet changing markets and client needs, using digital recording, online delivery and new analysis techniques to deliver practical solutions to increasingly busy senior management.