Business Bank Switching: The impact of CASS

Business banking is a static market with low switching rates. An overhaul of the Current Account Switching Service (CASS) was announced in January 2017 designed to promote competition in the business banking market. More than a year on, we asked more than 2,000 small businesses what they know about CASS and what effect, if any, it’s likely to have on their propensity to switch banks.

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