Latest Publications

Business Bank Switching: The impact of CASS

More than a year on from the Current Account Switching Service (CASS) launch, we asked more than 2,000 small businesses what they know about CASS and what effect, if any, it’s likely to have on their propensity to switch banks.
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Business confidence increases for second consecutive quarter

Assessed quarterly, the Charterhouse Research Business Confidence Survey looks at confidence among British businesses from start-ups to companies with £1bn turnover. 3,370 businesses were surveyed between January and March 2018.
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Open Banking

Open Banking is soon to become a reality and will open up a host of opportunities for financial services companies… but how will potential customers see it?
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Does your literature pass the stress test?

Based on more than 1,000 hours of customer conversations, Charterhouse Research has developed a rigourous framework for literature testing. This white paper highlights key learnings and insight into how literature can pass the stress test.
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Charterhouse Research is part of MIG Global and part of the Next15 Group.

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