More than a year on from the Current Account Switching Service (CASS) launch, we asked more than 2,000 small businesses what they know about CASS and what effect, if any, it’s likely to have on their propensity to switch banks.
Business confidence increases for second consecutive quarter
Assessed quarterly, the Charterhouse Research Business Confidence Survey looks at confidence among British businesses from start-ups to companies with £1bn turnover. 3,370 businesses were surveyed between January and March 2018.
Based on more than 1,000 hours of customer conversations, Charterhouse Research has developed a rigourous framework for literature testing. This white paper highlights key learnings and insight into how literature can pass the stress test.